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For the calendar sync, users can select one way-syncs to sync Outlook to AMPED or AMPED to Outlook, or a bi-directional sync with activities syncing every 60 seconds between AMPED and Outlook. The one-way integrations sync one way. This selection is good for users who want one source of truth. The bi-directional sync integrates two - ways, making sure that the AMPED and Outlook calendars are the same.
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The initial integration will sync up to your most recent 5,000 emails and all calendar activities from the start of the month. Thereafter, emails and calendar activities will be synced every sixty seconds. AMPED best practices recommend setting up the bi-directional sync for AMPED and AMPED to Outlook sync at the start of the month to avoid syncing past activities. AMPED will not integrate SMS records, call records, or privately marked calendar activities. Furthermore, the date range of sync from activities will be excluded from the Outlook to AMPED sync.
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Amped to Outlook integration syncs scheduled meeting, call, and task activities back to Outlook. When you schedule an AMPED meeting, call, or task and associate a lead or contact, the creation of the activity in Outlook upon sync will send invites to the email addresses contained on the original Lead or Contact record. Any attachments contained in the original AMPED invite will also be synced to the Outlook activity.
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The bi-directional integration syncs scheduled meetings and tasks scheduled in Outlook or AMPED to both the Outlook calendar and the AMPED calendar module. When you send or receive a calendar invitation through Outlook, the events associated leads and contacts will automatically associate the corresponding lead or contact in AMPED. Calendar activities created in AMPED will send invites to the email addresses contained on the original Lead or Contact record once synced to Outlook. The bi-directional sync integrates two - ways, ensuring that the AMPED and Outlook calendars are the same.
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