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- Gracefully handle the case when the user specified start date's day (e.g. Thursday) does not match the 1st recurring day (e.g. Friday) of a recurring conference - create a conference for the specified start date, but after it update the start date to the date matching the 1st recurring day.
- Improve the performance of nightly MariaDB backup using the open source Percona Xtrabackup
- Present Phone Usage table to MAXadmin and MAXadmin Light users when a phone is selected
- Add IVR Directory and Phone Service Directory selections to MAXadmin phone extension configuration page
- Cleanup the AGI folder
- Improve the performance of hourly poller DB records purge operation
- Add a Super Admin dashboard that presents expanded real-time monitoring results on all Asterisk servers
- Maintain VM messages in C3VCC DB and delete them only after handled by an agent, resulting in no VM loss in case of C3VCC restart
- Disallow an apostrophe (') in all the user input fields
- Improve the DB query performance of Call Summary Report, resulting in a much shorter waiting time for the initial report display
- Unblocking caller ID prefix *81 was replaced by *68. This is to avoid possible conflict with Directed call pickup prefix *8
- Sounds path in Web App server was changed from /var/lib/asterisk/sounds/ to /mnt/gfs.sounds/
The following summarizes the MAXvoice Production Update Sunday 2015-12-13:
- Add Current Call Activity to MAXadmin and MAXadmin Light home page
- Properly display Caller Numbers in Conference Report of Conference Manager Web App
- Make Call Summary Report download file identical to Call Summary Report Web App display
The following summarizes the MAXvoice and C3VCC Production Updates Sunday 2015-11-29:
- (MAXvoice) Current Call Activity and Conference Control UI migration from Flash to HTML5
- (MAXvoice) Provide RESTful API for C3VCC to replace direct MAXvoice DB access (including VM return call ring timeout parameter)
- (C3VCC) Use RESTful API provided by MAXvoice instead of direct MAXvoice DB access (including VM return call ring timeout parameter)
The following summarizes the C3VCC Production Update Sunday 2015-11-15.
- Support agent call transfer (both blind and consultative) using the phone's call transfer function
- Support directed call pickup by someone else from the agent's phone extension XXXX by dialing *8XXXX
- Queue voicemail call to an agent includes the caller's phone number in the same manner as a regular queue call
- Migrate C3VCC PostgreSQL DB server (CentOS 5.7, PostgreSQL 9.1) to a new server (CentOS 6.6, PostgreSQL 9.4)
- C3VCC supports CCs in multiple Asterisk clusters
- MAXadmin and Super Admin can delete all voicemail messages from a mailbox
- MAXvoice User Web Portal UI has been refined
- Time of Day and Day of Week Sim Ring Configuration by Local User, MAXadmin, MAXadmin Light and Super Admin
- Time of Day and Day of Week Basic, Selected and Advanced Call Forwarding Configuration by Local User, MAXadmin, MAXadmin Light and Super Admin
- Migration of AGI from local Asterisk server to remote FastAGI in FS servers
- Time of Day and Day of Week DID Step Configuration by Super Admin
- Time of Day and Day of Week DID Step Configuration by MAXadmin
- Support for Panasonic KX-TGP600 phone model with Multi Num Setting: 8 lines , 8 handsets, no base
The following summarizes the update.
- "Enable text messaging" (of new voicemail) to MAXadmin Phone Line Edit window
- "Reset all greetings" (personal name, busy, unavailable and temp greetings in the mailbox) to both Super Admin and MAXadmin Phone Line Edit windows
- Proper handling of a Reservationless conference when a user starts a new instance before ending the old one
- Support for new Panasonic KX-TGP600 Phone Model Multi Number Setting
- Asterisk Statistics to Super Admin Tools - Number of Registrations per SBC and Cluster; Number of Active Lines, BLFs and SLAs per Customer and Cluster
- Re-introduction of 7-digit dialing to Super Admin Service Dial Plan Edit window
- (C3VCC) Date Time column to Agent Received, Placed and Missed Call History tables
New Features:
- (C3VCC) Present Phone Call History and Directory Search in Agents Directories tab
- (C3VCC) Enable Agents to select either Queue or Personal call when making a Click2Dial call from Directories tab
- (MAXvoice) Enable a user to initiate a Click2Dial MAXvoice Anywhere call from User Web Portal
- (MAXvoice) MAXadmin Light User Web App: Enable a user to have limited capabilities of MAXadmin
- (MAXvoice) Reconfigure deleted phones with Null templates
- (MAXvoice) Enable Super Admin to replace a phone with another of the same model
Improvements:
- (MAXvoice) Enforce HG numbers to be in the Service's configured Extension Range
- (MAXvoice) IVR Manager prompt recording via phone call rings the click-to-dial configured phone
- RESTful API is provisioned for Call History retrieval and Customer Directory search by external entities such as C3VCC
- IVR Manager and MAXadmin user can play/download or record/upload IVR prompts
- Super Admin can view Customers in all the Asterisk clusters in a single page and also can do search or sort them
- Super Admin can configure preferred codec list for each Service
- MAXadmin user has a direct link to Conference Manager
- MAXadmin user can compose/use Group Speed Dial list for a Service and any user in the Service can use it by click-to or direct dialing *2XX where XX is a speed dial code
- Click-to-Dial and Search enabled Company Phone Directory added to User Web Portal Home
- Click-to-Dial and Search enabled Personal Speed Dial List added to User Web Portal Home
- Click-to-Dial enabled Phone Call History in User Web Portal Home
- Dialed number sent to the phone when originating a Click-to-Dial call
- Admin enabled to forward a copy of Queue voicemail messages to an email address
- VCC Agent Phone Display order changed to [Queue Name] "Caller Number" "Queue Number"
- Call Park Enhancements added: support pseudo parking extensions, blind transfer a call to and pickup from it, monitor them by BLFs
The following summarizes the update.
- (C3Voice) MAXvoice Anywhere using Any pre-approved Phone and User Authentication
- (C3Voice) No Sim Ring to a destination that matches the incoming CLID number
- (C3Voice) Call Summary Report Web App Enhancements: Seletable phones, From and To dates up to 90 days back
- (C3Voice) Email to a voicemail user when the message count reaches the configured WARNING and CRITICAL levels
- (C3Voice) Lock out a voicemail mailbox after 5 consecutive password validation failure, and email notification to the voicemail user and Super Admin
- (C3Voice) Conference Manager Web App to add a new participant to a live conference by specifying the phone number and click Dial icon
- Send the Dialed Number to the Phone Device as a caller when originating a Click2Dial Call
- Allow Goto *XXXX in DID and HG Steps
- Add Sim Ring Yes/No Selection to Phone Extension Configuration
- Use the Service's Caller ID when returning a call from an ivr_vmail session
- Include physical phones only in Admin Home Unregistered Phones
- Enable Super Admin to override Reservationless Conference Leader Required setting
- Propagate Sim Ring, Simple, Selective and Adv Forwarding Changes to All Shared Lines