What is My Student's Password?

When you created your students as Users, you entered their name, their email address and you created their password.

How Can I Find or Reset My Student's Password?

Your student can reset their password by:

1. Clicking "Forgot your password?" at the bottom of the Login screen
2. Entering his or her email
3. Clicking "Reset"

How Do I Know Who Shared a Document with Me?

From a File

1. From the File section of the Ribbon, click the Folder icon. A window will pop up
2. Select from the "Documents," "Shared to Me," and "Shared by Me" subfolders
   1. "Documents" allows you to:
      1. Share your documents
      2. Rename your documents
      3. Delete your documents
      4. Manage sharing permissions for your documents
         1. Click "Share" to view a full list of all shared persons and their permission levels
   2. "Shared to Me" allows you to view all documents shared to you
      1. Click "Show versions" to see all versions you and the author have created. The author's name is listed to the right of the document information.
   3. "Shared by Me" allows you to manage
      1. Share your documents
      2. Rename your documents
      3. Delete your documents
      4. Manage sharing permissions for your documents
         1. Click "Share" to view a full list of all shared persons and their permission levels

While in a Document

1. Click on the "Review" tab
2. If not already open, click the arrow to open the "Review" pane
3. Click the -/+ icon to view:
   1. Current Reviewers
   2. Contributor History
   3. Comments

Why Can't I Comment on or Edit This Shared Document?

The document's author decides on the permission level which you will have as they share it with you. There are three permission levels the author might have selected:

1. Read - the shared to person can only read your document, they cannot change you writing or interact with your document in any way. This is the lowest permission level
2. Comment – the shared to person can read your document, and also add their thoughts or suggestions as comments. They cannot alter or change your writing in any way
3. Write – the shared to person can read, comment on, or write in your document. Writing includes adding to your writing, deleting sections, or performing other actions. This is the highest permission level

If you feel the author has provided you with the wrong permission level, ask them to change it to the proper level. As soon as they make the change, it will take effect in your account.

Why is Text in My Document Highlighted?

Text might be highlighted for one of two different reasons:

1. The text might be highlighted using the "Background Color" functionality in the Font section of the Ribbon.  To remove the highlight or change the color:
   1. Select the text
   2. Click the bold "A," which is highlighted in yellow, at the bottom right of the Font section of the Ribbon
   3. Select a color, or click "More Colors" for a full list of color options
   4. To remove all highlighting, select "Automatic" at the top of the color list
2. The text might be highlighted because you or someone with which you shared your document has added a Comment specific to that section of text.  To view the comment:
   
   1. Click the "Review" tab
   2. Click the "+" button to the left of the Comments section in the Review pane. 

How Long is My Subscription?

Each teacher licenses is a 365 day subscription, starting from the date of purchase. That means you can use CorrectEnglish for fall, winter, spring, and summer classes, simply by adding or removing students!
To check the number of days remaining in your subscription:

1. Click "Settings"
2. Scroll to "Subscriptions"
3. The number to the right of "Days Remaining" is the length of time left in your subscription

How Long are My Students' Subscriptions?

Each student subscription is a free feature of your teacher account.  Each of your students' subscriptions will be for the length of time remaining in your subscription.  As you renew your account, their accounts will be renewed as well. 

How do I Change/Reset My Password?

From outside of your account:

1. Using any major web browser, navigate to http://www.correctenglish.com
   Please note: we do not recommend completing your registration from a phone or tablet.  Registration should be completed from a laptop, desktop, or similar device.  We recommend using the latest versions of Chrome, Safari, Firefox, or Internet Explorer when using CorrectEnglish.
2. Find the Login to CorrectEnglish^® Online box on the right side of the page.  At the bottom of the box, click “Forgot Password?”
3. Enter your username in the text box
4. Click “Reset Password”
   You will shortly receive an email including a temporary password.  To learn how to change that password, click here. 
   Please note: if you do not remember your username, you do not have access to the email address linked to your CorrectEnglish account, or you do not receive this email with 3 hours, please contact customer support at cesupport@vantage.com

While logged in: Please see Changing Your Password