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When you created your students as Users, you entered their name, their email address and you created their password.

How Can I

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Reset My

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Password?*

Your student You can reset their your password by:

1. Clicking Click "Forgot your passwordPassword?" at the bottom of the Login screen
2. Entering his or her email
3. Clicking "Reset"
4. Type in your email address
5. Click "Submit"

*If you are accessing IntelliWriter via your LMS (i.e. Canvas, Blackboard, D2L) you will not have a password to log into the platform. Simply go to your LMS and the course in which you are using IntelliWriter, and click on the IntelliWriter icon. 

How Do I Know Who Shared a Document with Me?

From a File

1. From the File section of the Ribbon, click the Folder icon. A window will pop updropdown, select "Open Document."
2. Select from the "Documents," "Shared to Me," and "Shared by Me" subfolders
   1. "Documents" allows you to:
      1. Share your documents
      2. Rename your documents
      3. Delete your documents
      4. Manage sharing permissions for your documents
         1. Click "Share" to view a full list of all shared persons and their permission levels
   2. "Shared to Me" allows you to view all documents shared to you
      1. Click "Show versions" to see all versions you and the author have created. The author's name is listed to the right of the document information.
   3. "Shared by Me" allows you to manage
      1. Share your documents
      2. Rename your documents
      3. Delete your documents
      4. Manage sharing permissions for your documents
         1. Click "Share" to view a full list of all shared persons and their permission levels

While in a Document

1. Click on the "ReviewShare" tab
2. If not already open, click the arrow to open the "Review" pane
3. Click the -/+ icon to view:
   1. Current Reviewers
   2. Contributor History
   3. Comments
4. This tab will tell you whom you've shared the document with.

Why can't my student share a document with me?

1. In order for your students to successfully share a document with you, you must activate your account as a faculty or tutor. To activate your account, do one of the following options:
   1. Log into your IntelliWriter account via your LMS (Canvas, Blackboard, D2L, etc.) 
   2. Follow the Self-Registration Process 

Why Can't I Comment on or Edit This Shared Document?

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1. The text might be highlighted using the "Background Color" functionality in the Font section of the Ribbon.  To remove the highlight or change the color:
   1. Select the text
   2. Click the bold "A," which is highlighted in yellow, at the bottom right of the Font section of the Ribbon
   3. Select a color, or click "More Colors" for a full list of color options
   4. To remove all highlighting, select "Automatic" at the top of the color list
2. The text might be highlighted because you or someone with which you shared your document has added a Comment specific to that section of text.  To view the comment:
   
   1. Click the "Review" tab
   2. Click the "+" button to the left of the Comments section in the Review pane. 

How Long is My Subscription?

Each teacher licenses is a 365 day subscription, starting from the date of purchase. That means you can use CorrectEnglish for fall, winter, spring, and summer classes, simply by adding or removing students!
To check the number of days remaining in your subscription:

1. Click "Settings"
2. Scroll to "Subscriptions"
3. The number to the right of "Days Remaining" is the length of time left in your subscription

How Long are My Students' Subscriptions?

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1. 1. . 

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How do I Change/Reset My Password?

From outside of your account:

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