Outlook Bi-Directional and Reverse Sync Enhancements
Today you will notice a small modification to the name of the activity record “Details” field. The “Details” field will now be called “Notes”. The functionality of the field is not changing. It will remain a private field on the activity where you can store any notes related to the activity or interaction.
What do you need to do about this change?
Nothing. All information previously added to the “Details” field will still exist, but the field will now be called “Notes”.
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When the "Sync to [Integrated Calendar Provider]" checkbox is selected, the event will sync back to the integrated calendar according to the user preferences, and the new 'Event Details' field will populate the description or body.
If reverse sync or bi-directional sync is not chosen, the "Event Details" field or "Sync to [Calendar Provider]" field will not be displayed
Scheduled Email Blast Improvements
You can now schedule campaign mass emails to send at a future date and time. With this feature, you can ensure emails are sent at the best time and date to optimize results and have a greater chance of being opened.
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