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- Play announcements to a caller when C3Voice receives the following responses from the carrier: invalid number, unreachable, no service.
- Add annual holiday schedules to a Service that overrides the weekly IVR schedule and make the office CLOSED.
- Admins can add/delete/update holiday schedules from Service provisioning UI or IVR Editor
- Users with IVR Manager App assigned can do the same from the User Web Portal
- Add Call Parking to a Service.
- Admins can assign or unassign (default) Call Parking to a Service
- Parking Lot size can be 1 to 99 (default: 9)
- A parked call not picked up within the configure Parking Time (default: 90 sec) will ring back the original call parker
- A user can park the call by inputting DTMF FAC #72
- C3Voice announces the 6 digit parking lot number to the call parker
- A parked call can be picked by dialing the 6 digit parking lot number
{"serverDuration": 375, "requestCorrelationId": "f98f322ca9bb4845"}