- Soft Attendant Console: Many enhancements and refinements were added including drag & drop call transfer
- Bulk Provisioning by importing CSV files for Users, DIDs, Phones and Extensions, respectively (see more details below).
Four CSV files
1) Users with columns for “User Name/ID”, “User Type” (Local User; Local Admin), “First Name”, “Last Name”, “Password”
Example: user1@xyz.com,Local Admin,John,Doe,1p2a3s4w5d
2) Phones with columns for “MAC”, “Model” (should match the one in UI dropdown list), “Phone Description”, “User Name/ID” (Optional, if used it should match a valid "User Name/ID")
Example: 1234.effe.abcb,Polycom IP601,John Doe,user1@xyz.com
3) Extensions with columns for “Extension”, “MAC” (of Phones), “Phone Display” (Optional, if not specified Extension will be used), “SIP Auth Password”, “Line Description”, “VM Password” (Optional, if not specified VM will not be enabled), “VM Fwd Email” (Optional)
Example: 4011,1234.effe.abca,2678954011,1eF2$3%4&5,John Doe,594302,user1@xyz.com
4) DIDs with columns for “Phone Number”, “Name” (NOTE: “Carrier” has no significance in C3Voice and will be removed from UI too in the future)
Example: 2678954011,John Doe
Provisioning rules
- For each User Conference Manager (with Listen Only) will be configured as a default application.
- All other configuration parameters of Phone and Extension come from the Service default.
- If a DID's last 4-digit has a matching Extension, Step 1 Goto (Extension) will be configured.