- C3Voice Shared Line Appearance: Enable it to be callable from DID and HG steps and IVR
- C3Voice Phone Configuration Server: Make message button mapping and phone display logo a Service parameter
- C3Voice enhancement and adjustment: Make voicemail module scalable and stable; Support Ad hoc call recording for external calls; Make diversion inhibition having higher precedence over call forwarding; Restrict voicemail forwarding outside the Customer’s context.
- C3VCC enhancement and adjustment: Add a routine that clears “dead” queue calls caused by a missing event; Properly handle Hold/Un-hold events from phones other than Cisco’s with the current SIP load
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