Metrics
What is the difference between the “Share of Count (in %)” and the “Share of Total (in %)”. I get different results in my chart depending on the one I select and I can’t figure out why they are different.
Answer
Count represents the number of records containing a value for that field. Total is the sum of all values for that field. The percentage is calculated by comparing the count or value against a set of grouped fields to the overall count or overall total.
Example of using "Share of Count"
- Group by Gender, with the metric "Share of Count" on Student ID.
- This shows the percentage of students who are male or female, compared to the overall number of students.
| | Share of Count (in %): Student ID | Count: Student ID |
| Male | 49% | 637 |
| Female | 51% | 663 |
| Overall | 100% | 1,300 |
i.e. More students are female.
Example of using "Share of Total"
- Group by Account Name, with the metric "Share of Value" on Opportunity Amount (in dollars).
- This shows the percentage of each account's total opportunities as compared to the total opportunity amount across all accounts.
| | Share of Total (in %): Opportunity Amount | Total: Opportunity Amount |
| Account A | 20% | $16,400,000 |
| Account B | 50% | $41,000,000 |
| Account C | 30% | $24,600,000 |
| Overall | 100% | $82,000,000 |
i.e. Account B makes up 50% of the overall total opportunities of $82,000,000.