1. RESTful API is provisioned for Call History retrieval and Customer Directory search by external entities such as C3VCC
2. IVR Manager and MAXadmin user can play/download or record/upload IVR prompts
3. Super Admin can view Customers in all the Asterisk clusters in a single page and also can do search or sort them
4. Super Admin can configure preferred codec list for each Service
5. MAXadmin user has a direct link to Conference Manager 
6. MAXadmin user can compose/use Group Speed Dial list for a Service and any user in the Service can use it by click-to or direct dialing *2XX where XX is a speed dial code