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changes.mady.by.user Unknown User (dpetrino)

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  • Turn off the web phone in MAXcore and use the desk phone to enable call pops and banners in AMPED.
  • Make sure the web phone icon is green – this means the web phone is off.
    Reference 1Image Added
  • Make sure voice settings are configured in User PreferencesReference 2.
  • You can place calls directly from records in AMPED or can dial non-associated numbers from your desk phone.
  • You can then create new leads/contacts in the Call Records section of the “Messages” module in AMPED.

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  • Turn on the web phone in MAXcore – the web phone icon should be red.
    Reference 3Image Added
  • The call features will work in the same way as the desk phone.
  • Make sure the voice settings are configured in User Preferences.

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