You can create a smart view filter that will give you a list view of your recently contacted records. Leads or contacts will be more likely to close a deal with frequent communication because you stay top-of-mind.Click here for a video tutorial.
In the filter settings above, the resulting view below, two advanced filters are used: Last Activity > Greater or equal > 9-1-2020 and Last Activity > Less or equal > 10-31-2020.
- Using Greater or equal in the first advanced filter will include all records who's last activity was reported on/after 9-1-2020.
- Using Less or equal in the second advanced filter will include all records who's last activity was reported before/on 10-31-2020.
The combination of both of these advanced filters will give the user a list of contacts that he has not contacted in the dates between 09-21-2020 and view of leads who's last activity was reported on/after 9-1-2020 and before/on 10-31-2020.
*The dates must be entered as MM-DD-YYYY and not MM/DD/YYYY.
Click here for a video tutorial.