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This report is a table-style report which can be exported as .CSV Excel file. It displays the key details of all of your users’ calls. There are four filtering options available.
- Start Date and Time selector allows you to see all calls that are starting within a certain time period.
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- End Date and Time selector allows you to see all calls that have ended within a certain time period.
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- Status allows you to filter into one or multiple activity statuses.
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- Owner allows you to choose one or multiple users to filter on.
*Note: All Calls does not have a default date range. It is displaying all historical calls, unless otherwise filtered by the user.